last updated: 2026-05-15
Plain-English summary
Bytevion is in private beta. This page is the working draft of our privacy policy. The signed PDF version is available on request for enterprise procurement reviews. The substance below is accurate; the legal phrasing will firm up before public launch.
What we collect
- Account data. Email, name, and the organization you are part of.
- Operational telemetry. Request counts, latency, BCU usage, cache hit rate, model selection decisions, and route reasons. Used for billing, dashboards, and product quality.
- Prompt and response payloads. Off by default. On, only when you explicitly enable telemetry retention for shadow runs or eval sampling. Retention is bounded by your plan (7, 30, 90 days, or custom).
What we do not collect
- Provider API keys are never logged.
- End-user PII from your prompts unless you turn on payload retention.
- No third-party trackers or advertising pixels on this site or the app.
Where data lives
Default region is the US (AWS us-east-1). Enterprise customers can request EU or APAC residency. Private deployment runs inside your VPC with caches and logs you control.
Deletion and export
Email namaste@bytevion.com with your account ID. Telemetry and account data export within 14 days. Hard deletion within 30 days. We will respond to confirm the request the same business day.
Questions
Privacy questions, security questionnaires, and DPAs go to namaste@bytevion.com.